JazzCares^®—Support & Savings Throughout Your Journey

JazzCares is a personalized support program that includes a dedicated team committed to helping you at every step of treatment.

Go to JazzCares

Hear more about JazzCares support from Cyndy

“Starting a new treatment can seem overwhelming. But when you enroll in JazzCares, a nurse—like me—will be assigned to you and work with you from the very beginning.”
—Cyndy, Nurse Case Manager, Compensated for her time

Hear more about JazzCares support from Cyndy

Introduction to the JazzCares Nurse Program

Available pharmacists 24/7

A pharmacist is on call to answer any questions you may have about your prescription through the specialty pharmacy that dispenses XYWAV, called the Certified Pharmacy.

Call the Certified Pharmacy at 1-866-997-3688 for more information.

Support from a JazzCares Nurse Case Manager

Your JazzCares Nurse Case Manager can meet with you in person or virtually to provide information on what to expect when starting XYWAV, work with you to set personalized goals, and help you stay on track with treatment. Call 1-888-376-3917 Monday-Friday, 8am-9pm ET for questions and concerns.

Get savings support from the start

We know that getting your prescription covered is important to you. The JazzCares team will help you navigate the insurance process to help you start XYWAV as soon as possible. JazzCares for XYWAV also offers several programs to help patients with the cost of treatment—a JazzCares Nurse Case Manager can help determine if a savings program is available to you.

The XYWAV Coupon Program

You could pay as little as $0 for XYWAV, if eligible, using the XYWAV Coupon Program.

Terms and Conditions apply. Patient must be eligible, commercially insured, and enrolled in the XYWAV and XYREM REMS.

Personalized, 24/7 support through the myWAV app:

Watch this video to learn more about the information and tools available through the myWAV app. myWAV is easy to access and:

Helps you get started on important steps
Tracks your XYWAV shipments and important treatment calls in one place
Organizes your daily schedule, insurance information, treatment tips and more

Get started today! It’s simple to put your smartphone to work.

All third-party product, company names and logos are trademarks™ or registered^® trademarks and remain the property of their respective holders.

Watch and learn about myWAV, a mobile app that provides support for XYWAV patients

Connect with a XYWAV mentor with first-hand experience taking XYWAV

XYWAV (calcium, magnesium, potassium, and sodium oxybates) oral solution, 0.5 g/mL total salts (equivalent to 0.413 g/mL of oxybate) is a prescription medicine used to treat:

the following symptoms in people 7 years of age or older with narcolepsy:
- sudden onset of weak or paralyzed muscles (cataplexy)
- excessive daytime sleepiness (EDS)
idiopathic hypersomnia (IH) in adults.

Important Safety Information

WARNING: Taking XYWAV with other central nervous system (CNS) depressants such as medicines used to make you or your child fall asleep, including opioid analgesics, benzodiazepines, sedating antidepressants, antipsychotics, sedating anti-epileptic medicines, general anesthetics, muscle relaxants, alcohol, or street drugs, may cause serious medical problems, including trouble breathing (respiratory depression), low blood pressure (hypotension), changes in alertness (drowsiness), fainting (syncope), and death.

The active ingredient of XYWAV is a form of gamma-hydroxybutyrate (GHB). Abuse or misuse of illegal GHB alone or with other drugs that cause changes in alertness (or consciousness) has caused serious side effects. These effects include seizures, trouble breathing (respiratory depression), changes in alertness (drowsiness), coma, and death. Call your doctor right away if you or your child has any of these serious side effects.

Because of these risks, you have to go through the XYWAV and XYREM REMS to have your or your child's prescription for XYWAV filled.

Do not take XYWAV if you take or your child takes other sleep medicines or sedatives (medicines that cause sleepiness), drinks alcohol, or has a rare problem called succinic semialdehyde dehydrogenase deficiency.

Keep XYWAV in a safe place to prevent abuse and misuse. Selling or giving away XYWAV may harm others, and is against the law. Tell your doctor if you have ever abused or been dependent on alcohol, prescription medicines, or street drugs.

Anyone who takes XYWAV should not do anything that requires them to be fully awake or is dangerous, including driving a car, using heavy machinery, or flying an airplane, for at least 6 hours after taking XYWAV. Those activities should not be done until you know how XYWAV affects you or your child.

XYWAV can cause serious side effects, including the following:

Breathing problems, including slower breathing, trouble breathing, and/or short periods of not breathing while sleeping (sleep apnea). People who already have breathing or lung problems have a higher chance of having breathing problems when they use XYWAV.
Mental health problems, including confusion, seeing or hearing things that are not real (hallucinations), unusual or disturbing thoughts (abnormal thinking), feeling anxious or upset, depression, thoughts of killing yourself or trying to kill yourself, increased tiredness, feelings of guilt or worthlessness, or difficulty concentrating. Tell your doctor if you or your child have or had depression or have tried to harm yourself or themselves. Call your doctor right away if you have or your child has symptoms of mental health problems or a change in weight or appetite.
Sleepwalking. XYWAV can cause sleepwalking, which can cause injuries. Call your doctor if this occurs.

The most common side effects of XYWAV in adults include nausea, headache, dizziness, anxiety, insomnia, decreased appetite, excessive sweating (hyperhidrosis), vomiting, diarrhea, dry mouth, parasomnia (a sleep disorder that can include abnormal dreams, abnormal rapid eye movement (REM) sleep, sleep paralysis, sleep talking, sleep terror, sleep-related eating disorder, sleepwalking, and other abnormal sleep-related events), somnolence, fatigue, and tremor.

The most common side effects of XYREM (which also contains oxybate like XYWAV) in children include nausea, bedwetting, vomiting, headache, weight decrease, decreased appetite, dizziness, and sleepwalking.

XYWAV can cause physical dependence and craving for the medicine when it is not taken as directed. These are not all the possible side effects of XYWAV.

You are encouraged to report negative side effects of prescription drugs to the FDA. Visit www.fda.gov/medwatch, or call 1-800-FDA-1088.

Please see full Prescribing Information, including BOXED Warning, and Medication Guide.