JAZZCARES® PATIENT SUPPORT PROGRAMS
Find support for every step of your treatment journey
Get support with JazzCares for XYWAV
Do you or your loved one have questions about your treatment? JazzCares has answers. Get access to support for every step of your treatment journey.
Call the Certified Pharmacy at 1-866-997-3688 for more information.
Helping you get access to treatment and assistance
JazzCares for XYWAV provides services that fit your individual needs every step of the way.
Your JazzCares Nurse Case Manager will be with you from the very beginning of your treatment experience and will help answer questions you may have along the way. A pharmacist is also available 24/7 to answer any questions you may have about your prescription through the Certified Pharmacy.
We know that getting your prescription covered is important to you. The JazzCares team will work on your behalf to help you navigate the insurance process so you can start your treatment in a timely manner. Also, JazzCares for XYWAV offers several programs to help qualified patients with the cost of treatment.
There are resources to help you begin therapy and manage your treatment, including a Starter Kit from your healthcare provider and a Welcome Kit included in your first shipment.
Personalized prescription refill reminders are also available through the Certified Pharmacy. When you sign up to receive reminders through text or email, you will receive a secure link to the online portal to schedule your next XYWAV shipment.
JazzCares will provide personalized information to help you get the most out of your treatment journey. At different points along the way, you will receive relevant tools and resources to help as you start and continue your therapy.
*Insurance coverage and plans may vary. The JazzCares program at Jazz Pharmaceuticals provides general information only and is not a guarantee of any coverage or reimbursement outcome. All treatment decisions rest solely with the treating physician or qualified healthcare professional.
† See Terms and Conditions for eligibility.
myWAV: Individualized support at your fingertips
Watch this video to find out how the myWAV app can offer educational resources and support throughout your treatment journey.
If you’ve been prescribed XYWAV, you can register for and download the myWAV app
myWAV is easy to access and
- HELPS you get started and track your symptoms
- ORGANIZES instructions for use, support programs, treatment tips, and more
- SUPPORTS you through your treatment
Get started today! It's simple to put your smartphone to work.
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Support from someone like you:
the XYWAV Mentor Program
If you are currently prescribed XYWAV, the XYWAV Mentor Program connects you 1-on-1 with a XYWAV Mentor who has firsthand experience taking XYWAV. Register for a XYWAV Mentor call by filling out the form or by calling 866-539-3946.
Starting on XYWAV?
Watch a JazzCares Nurse Case Manager discuss the services available to support you on your journey, including what to expect when getting started.
Watch Getting Started Videos